Cookie Policy
Version v2.0-draft | 2026-11-02
This page lists what Sertiq stores in your browser. Strictly necessary items are used without consent. Diagnostics items are used only if you accept them, and you can withdraw that at any time with “Cookie Settings” in the footer. Sertiq has no advertising, marketing or third-party analytics tools.
1. Cookies and local storage
| Name | Type | Provider | Purpose | Lifetime | Category |
|---|---|---|---|---|---|
sb-<project>-auth-token (split into .0, .1 when large) | cookie | Sertiq (Supabase Auth) | Keeps you signed in to the app. | 400 days, renewed while you use the app | Strictly necessary |
NEXT_LOCALE | cookie | Sertiq | Remembers the interface language you chose. | 1 year | Strictly necessary |
sertiq_portal_session_<id> | cookie | Sertiq | Supplier portal: proves the access code was verified for one link. | 1 hour | Strictly necessary |
sertiq_investigation_session_<id> | cookie | Sertiq | Investigation portal: proves the access code was verified for one link. | 1 hour | Strictly necessary |
sertiq_rma_session_<id> | cookie | Sertiq | RMA portal: proves the access code was verified for one link. | 1 hour | Strictly necessary |
portal_uploads_<id> | cookie | Sertiq | Supplier portal: counts files uploaded in one session to enforce the limit. | 24 hours | Strictly necessary |
sertiq_cookie_consent | localStorage | Sertiq | Stores your cookie choice so we do not ask again. | Until you clear site data | Strictly necessary |
theme | localStorage | Sertiq | Remembers light, dark or system theme. | Until you clear site data | Strictly necessary |
sertiq_hints_seen | localStorage | Sertiq | Remembers that the first-time NCR hint was shown. | Until you clear site data | Strictly necessary |
dt-w:<page path> | localStorage | Sertiq | Remembers the column widths you set in data tables. | Until you clear site data | Strictly necessary |
sentryReplaySession | sessionStorage | Sentry (Sertiq error monitoring) | Identifies the session for error replay (screen recording around an error, text and media masked). Created only after you accept Diagnostics. | Until the tab is closed | Diagnostics (consent) |
2. Third-party services
| Service | Where | Purpose | Category |
|---|---|---|---|
| Cloudflare Turnstile (challenges.cloudflare.com) | Sign-in, registration and password reset pages | Bot protection. Loaded only on those pages. | Strictly necessary |
| Sentry (sentry.io) | Whole app | Error reports and performance traces, scrubbed of personal data. Sent without consent as a technical necessity. Session replay only after you accept Diagnostics. | Strictly necessary |
| Stripe (stripe.com) | Payment pages hosted by Stripe | Card payment for subscriptions. Stripe sets its own cookies on stripe.com, not on sertiq.app. | Strictly necessary |
3. How to control them
- Use “Cookie Settings” in the footer to accept or withdraw Diagnostics.
- Browser settings let you delete cookies and site data at any time. Deleting the sign-in cookie signs you out.
4. Contact
Email: legal@sertiq.app