The supplier quality platform your auditor wishes you had.
NCR · CAPA · SCAR · audits. AI-drafted, evidence-backed, ISO 9001 §8.4 aligned. For manufacturers who’d rather ship than fight spreadsheets.
No credit card · Free forever for tiny teams · UK / EU hosted
Real screenshot · 36 NCRs · 5 suppliers · grouped, scored, sortable
CAPA in one click. Reviewed in five.
Link an NCR, hit Auto-fill from NCR. Sertiq drafts the title, root cause analysis, immediate containment, corrective action, and a sensible due date. You review, edit, save. The quality engineer stays in control — the typing disappears.
- ✦ Drafts every required CAPA field from NCR context
- ✦ Auto-saves the draft locally — switch tabs without losing work
- ✦ Powered by Anthropic Claude · org-pooled AI credits
- ✦ Costs 1 AI credit per draft · always editable before saving
AI inside Sertiq
Frontier-class LLMs, on-demand and on-budget.
Every AI action in Sertiq is metered, predictable, and visible — no per-seat AI tax, no hidden inference bills.
Auto-fill CAPA
Drafts every CAPA field from the linked NCR. 1 credit.
Pareto narratives
AI explains the chart in plain English. Coming soon.
Supplier risk score
Recurrence-weighted scoring updated on every NCR.
Org-pooled credits
One bucket per org. Top-ups never expire.
Powered by Anthropic Claude · drafts are never auto-posted · all AI activity logged for audit trail
What’s inside
Six modules. One source of truth.
Pick a starting point. Everything else is wired together by default — no Zapier, no Salesforce-grade IT project.
NCR
Open, categorize, contain. Group by supplier with trend lines.
CAPA
Corrective & preventive actions, AI-drafted, with effectiveness checks.
SCAR portal
Token-gated link, no supplier login. 8D / 5-Why with autosave & evidence.
Risk & Pareto
Live supplier risk score + Pareto on defect categories.
Audits
Branded PDF + DOCX exports. Hand the auditor a USB and walk out.
Multi-site
Issue Types per org, sites, approvals, SSO on Enterprise.
Pricing
Simple plans. Real numbers.
Built by Quality Engineers, for Quality Engineers. Cancel anytime.
Free
Try Sertiq with a single team member and small supplier portfolio.
- ✓5 suppliers
- ✓10 NCR / month
- ✓1 team member
- ✓Manual NCR only
- ✓Basic document templates
- ✓25 AI suggestions / mo
- ✓Emails sent from sertiq.app
Starter
For small QE teams managing a focused supplier base.
- ✓25 suppliers
- ✓100 NCR / month
- ✓3 team members
- ✓10 calibration tools
- ✓.docx export
- ✓Email notifications
- ✓Document templates library
- ✓250 AI suggestions / mo
- ✓AI Pareto insights
- ✓Emails sent from sertiq.app
Pro
Scale to a wider supplier ecosystem with deeper analytics.
- ✓100 suppliers
- ✓500 NCR / month
- ✓10 team members
- ✓50 calibration tools
- ✓10 RMA / month
- ✓CAPA workflow
- ✓CSV + .docx export
- ✓Interactive supplier SCAR
- ✓Custom email domain
- ✓2,000 emails / month
- ✓1,000 AI suggestions / mo
- ✓AI Root Cause + Supplier Risk + Pareto
Business
Multi-site quality operations with API access and full 8D problem-solving.
- ✓500 suppliers
- ✓2,000 NCR / month
- ✓50 team members
- ✓200 calibration tools
- ✓50 RMA / month
- ✓Full CAPA + 8D problem-solving
- ✓Multi-site SCAR
- ✓Custom document templates
- ✓Custom email domain + reply-to routing
- ✓10,000 emails / month
- ✓API access
- ✓5,000 AI suggestions / mo
- ✓All AI insights
Enterprise
For organisations with regulated audits and multi-site operations.
- ✓Custom suppliers / NCR / RMA volume
- ✓Unlimited team members
- ✓Unlimited AI suggestions
- ✓Multiple sender domains
- ✓Custom SMTP integration
- ✓SSO / SAML
- ✓ERP integrations (SAP, Oracle, IFS)
- ✓Dedicated account manager
- ✓SLA (99.9% uptime, 4h response)
- ✓DPA + security review support
Need credit top-ups or annual billing? See full pricing →
Trust
Compliant by default, not by accident.
Sertiq was built around UK/EU GDPR, ISO 9001 §8.4 and PECR — not retrofitted.